free shiping within eu
Complimentary standard shipping on all orders within EU. We offer an Express delivery service at a fixed rate, express shipping is optional and will be applied to your order at checkout.
SERVICE
Standard EU
Standard World Wide
Express EU
Express World Wide
Express World Wide Saver
Estimated Delivery Time
2-4 business days
2-7 business days
1-2 business days
1-3 business days
2-5 business days
Cost
Free
€ 50
€ 30
€ 65
€ 60
Returns & Exchanges
Complimentary Exchanges with 14 days.
Return charges include shipping and a re-stocking fee at a fixed rate.
Your refund will be credited to the same payment method from which the order was originally paid.
A deduction can be made if the value of the goods has been reduced as a result of you handling the goods (including shoe box and/or dustbag).
If you choose the express delivery option, you will not be refunded the original shipping cost.
*For all returns outside the European Union, please note that it is your responsibility to notify your local authorities about the return, reliving you of any duties or taxes for the item(s) you do not wish to keep.
REturn conditions
Sweden – 14 days
EU – 14 days
World Wide – 14 days
COST
SEK 250
€ 30
€ 50
Duties & Taxes
No additional taxes or customs duties are charged for articles that are shipped within the European Union. Product prices include VAT. Any additional local import duties or taxes outside of the EU will be payable by you. Please contact your local customs office for further details on current import restrictions and duty rates.
Insurance
All Rebecca Björnsdotter orders are insured while in transit with Dhl / Ups until delivered to you or your chosen Dhl / Ups service point.
Shipments and the environment
We always recommend the Standard shipment service (complimentary) as this is the most sustainable option. For our European orders we use road transportation (Standard shipment) from the warehouse to it´s final destination.
We advice our customers to look at our size guide when ordering to avoid unnecessary returns / shipments for the environment. If you feel uncertain about size and fit, please contact us and we will be happy to assist.
UPS/ DHL
Your order will be delivered to your door or your selected Dhl / Ups service point. You will receive a notification by email / text message including your tracking number as soon as the order has been dispatched from our warehouse. We require a signature upon delivery for all goods shipped, once signed the point of responsibility for the shipment passes to you.
Important information
- Delivery times (business days) are provided as guidelines, they do not take into account possible delays caused by payment authorization and/or stock availability.
- If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Rebecca Björnsdotter.
- If you have specified delivery to a hotel / office etc. you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Rebecca Björnsdotter.
- We are unable to deliver to PO Boxes.
- No details, including the delivery address can be changed once the order is confirmed / dispatched. Please contact UPS or DHL for further assistance depending on your chosen delivery option.
